Essential Troubleshooting Tips for the NAE console

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Privacy policy and Terms & Conditions

Nurse Aide Evaluator

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View and Accepting or Declining the Event Offers

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Schedule Availability, Scheduling NAE Availability, and Adding Facilities

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Credentia EvalPro

Events

<p>The resources page offers downloadable PDF instructions and operating manuals for your reading convenience.</p><h3>NNAAP Instruction Manual</h3><p>To view and download the NNAAP Instruction Manual:&nbsp;</p><ol><li>Click on <strong>Resources</strong> from the side menu.&nbsp;</li><li>Select the <strong>NNAAP</strong> <strong>Instruction</strong> <strong>Manual</strong> option listed under Resources in the side menu to view.</li><li>Click the <strong>Download</strong> button provided at the top-right corner.<br><br><img src="https://cdn-assets.productfruits.com/a57d3237-aaff-45ca-9871-6670ac71f779"></li></ol><h3>Credentia Operations Manual</h3><p>To view and download the Credentia Operation Manual:&nbsp;</p><ol><li>Click on <strong>Resources</strong> from the side menu.&nbsp;</li><li>Select the <strong>Credentia</strong> <strong>Operation</strong> <strong>Manual</strong> option listed under Resources in the side menu to view.</li><li>Click the <strong>Download</strong> button provided at the top-right corner.<br><br><img src="https://cdn-assets.productfruits.com/e701dd76-aebf-4301-b28b-0590f9e80f80"></li></ol>

Go back to application

```html
<style>
/* Hide the unwanted element */
.mx-auto.max-w-5xl.flex.flex-row.items-center.text-sm {
    visibility: hidden;
}

/* Table wrapping */
.table {
    word-wrap: break-word;
    overflow-wrap: break-word;
}

/* Article navigation buttons */
.article-nav-buttons {
    display: flex;
    justify-content: space-between;
    margin-top: 40px;
    padding-top: 20px;
}

.article-nav-buttons a {
    padding: 4px 14px;
    font-weight: 500;
    border-radius: 6px;
    cursor: pointer;
    text-decoration: none;
    font-size: 14px;
    display: inline-block;
    transition: background-color 0.2s ease;
}

.article-nav-buttons .prev-btn {
    background: white;
    border: 2px solid #1d76bb;
    color: #1d76bb;
}

.article-nav-buttons .prev-btn:hover {
    background: #e6f0fb;
}

.article-nav-buttons .next-btn {
    background: #1d76bb;
    border: 2px solid #1d76bb;
    color: white;
}

.article-nav-buttons .next-btn:hover {
    background: #1760a0;
}

/* Product Fruits images */
[src="https://cdn-assets.productfruits.com/c7d4dd39-3ccd-4a1b-9aae-3dfcc63a9f23"],
[src="https://cdn-assets.productfruits.com/f6f6ed4a-d405-47e9-b573-35b3811279ab"],
[src="https://cdn-assets.productfruits.com/09c1e0c5-7156-4fee-bdc2-3ac680795c61"],
[src="https://cdn-assets.productfruits.com/08639d8e-a0df-4b38-b58e-e334c5980303"],
[src="https://cdn-assets.productfruits.com/af338d89-bfb0-4fe1-a480-57d8a3344a0d"],
[src="https://cdn-assets.productfruits.com/0247a22f-6f58-4b2f-ba0d-6e53ffa6b531"],
[src="https://cdn-assets.productfruits.com/d2e8ff11-d12e-40ca-9e33-6bd7991dad07"],
[src="https://cdn-assets.productfruits.com/7297b642-75c7-4879-b3f8-2b3f142f71b7"],
[src="https://cdn-assets.productfruits.com/41127511-188f-462f-8c31-f93d7fea1d99"],
[src="https://cdn-assets.productfruits.com/ed136a56-2e46-4cf8-8720-c43ec470cb55"],
[src="https://cdn-assets.productfruits.com/5f08ab69-0589-47fd-b98d-df932c2ebd4b"],
[src="https://cdn-assets.productfruits.com/3a201630-a1ef-4284-a5a4-379fbd635786"],
[src="https://cdn-assets.productfruits.com/ecfe38a9-40f0-464a-8128-14c46defb5b8"],
:is(
    [src=""],
    [src="https://cdn-assets.productfruits.com/bd59950f-6303-409c-94f3-a7b15128bd02"],
    [src="https://cdn-assets.productfruits.com/a5975a53-4768-4569-9e54-a999628ecc49"],
    [src="https://cdn-assets.productfruits.com/aa66a7cc-1d21-4ed0-80b5-e7b657a6bd66"],
    [src="https://cdn-assets.productfruits.com/4e28b0f4-12ef-424e-b31b-2ba29e958b0b"],
    [src="https://cdn-assets.productfruits.com/4d727735-3ebb-4bed-b4d1-c424fb7fda2a"],
    [src="https://cdn-assets.productfruits.com/40f862b0-adc3-4dd4-a211-a04ac817d759"],
    [src="https://cdn-assets.productfruits.com/da93eb97-7525-4ee6-a2da-de0465804a7e"],
    [src="https://cdn-assets.productfruits.com/7a21b0a7-4b4a-4e79-a6fb-080a9b1b5e53"],
    [src="https://cdn-assets.productfruits.com/1b80f0ec-187a-4ed6-a6df-bc8d3ebddda4"],
    [src="https://cdn-assets.productfruits.com/5ff4b802-ba24-4caf-992c-ed3bb35d226d"],
    [src="https://cdn-assets.productfruits.com/4e6d527a-daf7-453f-bc13-7c629bfc798d"],
    [src="https://cdn-assets.productfruits.com/a9dd6da5-1a91-47cc-8cc6-cfd202f83cbc"],
    [src="https://cdn-assets.productfruits.com/e13fd04b-aa55-44cd-8082-04c1ed25f287"],
    [src="https://cdn-assets.productfruits.com/d8e02753-8229-4f3d-8d88-d9ffed769a0f"],
    [src="https://cdn-assets.productfruits.com/43aba611-7635-48db-9aca-0feb008b413e"]
) {
    display: inline;
    vertical-align: middle;
    pointer-events: none;
}
</style>


<script>
(function () {

    function normalizeUrl(url) {
        try {
            const u = new URL(url, window.location.origin);

            // Ignore hash and trailing slash
            u.hash = "";

            let path = u.pathname.replace(/\/+$/, "");

            return u.origin + path + u.search;
        } catch (e) {
            return url.replace(/\/+$/, "");
        }
    }

    function createArticleNavigation() {

        const article = document.querySelector(".article.ck-content.shrink");
        const menuLinks = Array.from(
            document.querySelectorAll(".articles-menu a[href]")
        );

        if (!article || !menuLinks.length) {
            return;
        }

        // Remove previous navigation
        const existing = article.querySelector(".article-nav-buttons");

        if (existing) {
            existing.remove();
        }

        const currentUrl = normalizeUrl(window.location.href);

        const links = menuLinks.map(function (link) {
            return {
                element: link,
                url: normalizeUrl(link.href)
            };
        });

        const currentIndex = links.findIndex(function (item) {
            return item.url === currentUrl;
        });

        if (currentIndex === -1) {
            return;
        }

        const previous = links[currentIndex - 1];
        const next = links[currentIndex + 1];

        const container = document.createElement("div");
        container.className = "article-nav-buttons";

        if (previous) {
            const button = document.createElement("a");

            button.href = previous.element.href;
            button.textContent = "Back";
            button.className = "prev-btn";

            container.appendChild(button);
        } else {
            container.appendChild(document.createElement("div"));
        }

        if (next) {
            const button = document.createElement("a");

            button.href = next.element.href;
            button.textContent = "Next";
            button.className = "next-btn";

            container.appendChild(button);
        } else {
            container.appendChild(document.createElement("div"));
        }

        article.appendChild(container);
    }


    /*
     * Help centers often behave like SPAs.
     * MutationObserver detects article changes without
     * intercepting or modifying normal navigation clicks.
     */

    let timer = null;

    function scheduleNavigationUpdate() {

        clearTimeout(timer);

        timer = setTimeout(function () {
            createArticleNavigation();
        }, 150);
    }

    window.addEventListener("load", scheduleNavigationUpdate);

    document.addEventListener("DOMContentLoaded", scheduleNavigationUpdate);

    // Detect article/sidebar changes
    const observer = new MutationObserver(function () {
        scheduleNavigationUpdate();
    });

    observer.observe(document.body, {
        childList: true,
        subtree: true
    });

})();
</script>


<script>
(function () {

    const targetUrl = "https://credentia.com/";

    function updateLogo() {

        /*
         * Only look inside the header.
         * Do NOT scan every <a> on the page.
         */
        const header = document.querySelector("header");

        if (!header) {
            return;
        }

        const links = header.querySelectorAll("a");

        for (const link of links) {

            const img = link.querySelector("img");

            if (!img) {
                continue;
            }

            const rect = link.getBoundingClientRect();

            if (
                rect.top >= 0 &&
                rect.top < 120 &&
                rect.left < 350
            ) {
                link.href = targetUrl;
                link.dataset.customLogo = "true";
                break;
            }
        }
    }

    function init() {
        updateLogo();

        /*
         * Re-apply only when the header changes.
         */
        const header = document.querySelector("header");

        if (!header) {
            return;
        }

        const observer = new MutationObserver(function () {
            updateLogo();
        });

        observer.observe(header, {
            childList: true,
            subtree: true
        });
    }

    if (document.readyState === "loading") {
        document.addEventListener("DOMContentLoaded", init);
    } else {
        init();
    }

})();
</script>
```


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